About
The short version. Cyanote is written and maintained by one person, Lior Rabanian. It costs $10 once because it has no servers to pay for. If something is broken, the person who wrote it reads the email.
One person
There is no team behind this and no support department. The app, this site and every post on the blog are written by the same person. That is worth saying plainly, because it is the thing that decides what you can expect: fixes tend to be quick, the roadmap is short, and nothing is promised that one person cannot deliver.
Why it costs $10 once
Your notes, tasks and habits live in a database on your own Mac. Nothing is uploaded, there is no account to create, and there is no server holding your content — which means there is no monthly cost to recover from you. Charging rent for storage that sits on your own laptop never made sense to me, so Cyanote is sold the way software used to be: you buy it, you own that, and updates are free.
When the Windows version ships, the same $10 covers it. That is a promise made in public on the pricing page, which is the only place a promise like that means anything.
What it will not do
It will not sync your notes between machines, because that would require the servers this whole model is built on not having. It will not show you ratings or testimonials that were not earned — you will not find a star rating on this site, because there is not yet an honest one to show. And it will not follow you around the internet: the site uses cookieless analytics that count visits and nothing else, described in full in the privacy policy.
Getting in touch
Email support@cyanote.app. Bug reports, feature arguments, and "this is worse than the app I was using" are all genuinely welcome — the last one most of all. If you bought it and it is not for you, the refund policy is fourteen days and needs no reason.